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Why did the activity stop in the middle?Updated 2 years ago

The activity will stop if a Pod is disconnected. A Pod can disconnect because of one of the following reasons:

  1. Your Pod may have run out of battery. Make sure to charge your Pods before using them.
  2. The Pod may be too far away from the mobile device and has therefore lost Bluetooth connection. Check that the Pod is no more than 40m away from the mobile device. If it is further away, move the device and Pod closer together and try to reconnect in the Pod settings.

If neither of the above occurred and your activity continues to be interrupted, please let us know at [email protected] and we'll promptly assist you.

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